SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about our customers to provide them with the best possible experience.
Email marketing (If Applicable): With your permission, we may send you emails about our store, new products and other updates. If you wish to receive these, make sure you sign up for our Newsletter!
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you with the “Unsubscribe” link at the bottom of one of our newsletters. Alternatively, you can contact us by clicking “Here” and we will manually remove you from our subscription list; if you go this route, please make sure to include the email address for which you wish to be unsubscribed from in your request.
SECTION 3 – DISCLOSURE
SECTION 4 – WooCommerce
Our store is hosted on the WooCommerce platform. They provide us with the necessary tools that allow us to sell our products and services to you. Your order data is stored through their methods on our WordPress database. It stores your data on a secure server behind a firewall; that means that you can purchase WORRY FREE!
Currently, all payments will be collected using PayPal, one of the most trusted and secure platforms out there.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us; however, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you happen to provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. Payments are currently processed through PayPal, who make security it’s top priority. Please make sure to familiarize yourself with their policies and security standards for your own benefit.
SECTION 7 – COOKIES
Cookies help us establish common functionality on our site. From browsing to purchasing, they make sure to aid us in providing you with the best possible experience.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 10 – SHIPPING
For our physical products, please select your preferred shipping method from the various ones available in your Shopping Cart. Apparel products will take anywhere from 2-7 business days to create and process and non-apparel items (mugs, posters, etc.) will take from 2-5 business days. You should then add on shipping times based on the selected shipping method.
Please be aware that we work with different suppliers, so some items will offer different shipping methods and may possibly take anywhere from 10-24 days to arrive; such items will have a Shipping Note attached in the product description for your reference. If you have not received your items within their estimated period for delivery, please review our policies which outline the steps that you need to take. It means the world to us to bring our customers nothing but the best value and service possible.
Please note that there may be some countries/locations that we are unable to ship to. If you happen to be located in any one of them, we will contact you as soon as we can and take the necessary steps to provide you with a full refund of your purchase.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may receive custom fees when they arrive to your country.
If you’re wondering whether we ship to your country or location, leave a message on our “Contact Us” page and let us know what item(s) you’re interested in!
FateWorks Studios will continue to grow to meet the needs of all of our customers, delivering a service beyond all expectations.
SECTION 11 – COPYRIGHT & DISTRIBUTION
Any product designed and posted by FateWorks Studios that is purchased directly from our store or any third-party store (Shapeways, 3D Export, etc.) is subject to our Copyright and Distribution policies as well as those pertaining to the third-party store the product was posted and purchased from. Purchased Virtual Products such as 3D Models, Animations, etc. may be used for your own projects as well as for commercial use. Our products, physical or virtual, may NOT be redistributed under our name or under a different name unless specifically allowed by FateWorks Studios.
Items given out and acquired for FREE are not up for redistribution or resale, but may be used freely for personal or commercial purposes in the event that they are used as part of a bigger picture and not as single entities; we would simply appreciate it if you could mention us in your credits or somewhere in your project.
If you wish to use our logo, brand, or any of our art/designs in any project or presentation, please contact us before doing so; you can help us become familiar with your venture and we will guide you as needed.
Oh…one last thing; if you ever find yourself doing some FWS related fan art, just do it ;O and give us a shout out!
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please feel free to contact us by clicking “Here.”